Refund & Shipping

Delivery:

  • Ahmedabad: Get your ghee the same day!
  • Rest of India: We deliver nationwide. Depending on your location, expect your ghee within 2-9 business days.

Returns & Refunds:

  • Not satisfied with your ghee? We're here to help! Contact us within 7 days of receiving your order at theorganicvillageofficial@gmail.com or WhatsApp us at +91 81285 77757. We'll do our best to resolve the issue.
  • Approved refunds: We process approved refunds within 48 hours.
  • Damaged parcels: If your parcel arrives damaged, please record a video within 7 days of receiving it and send it to theorganicvillageofficial@gmail.com or WhatsApp us.

Customer First:

We're committed to your satisfaction! Contact us within 7 days for any concerns, and we'll work towards a solution.